Problem: Daily Data values are not editable in the Cash Reconciliation form?
Solution: Make sure the reconciling shifts by pay points mode is not enabled for this location (station).
If the shifts are reconciled by pay points and there was no pay points data, the Daily Data values cannot be edited in the Cash Reconciliation form.
To check, if the reconciling shifts by pay points mode is enabled:
- From the CStoreOffice® home page, go to Data Entry > Dashboard > Station Options > Cash Register.
- Switch to the Advanced settings view.
- In the CR Settings section, check the Pay points for cash reconciliation option. If it is selected, clear it and at the top right of the Cash Register form, click Save.
For more information about reconciling shifts by pay points, see the Cash Reconciliation by Pay Points article in the Petrosoft University Portal.