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Question: What are best practices for real-time inventory?
Answer:
If a shift cannot be closed before and after an inventory count to minimize the amount of sales that happen after the items were counted, there is an option called Real Time Inventory.
  1. Verify the cash register is set up for PJR files and the PJR files are pulling in.
    Note: This will not work for Radiant registers as C-Store Office does not pull the PJR files from them.
  2. Go to Data Entry > Dashboard.
  3. Under Station Options click Cash Register.
  4. Click Advanced.
  5. Check the box for Real Time Inventory.
  6. Click Save.
    Result: The Real Time Inventory is now active.
It is no longer necessary to time the shifts for when a count is done. Instead, do the following:

1) There will be times on all of the pending invoices. Put in the delivery time for each invoice. This will be especially important on dates where there are deliveries and inventory is counted. If the items that were delivered that day are being counted, make sure the time on the invoice is before the time the items were counted. If the delivered items are not being counted, set the invoice time to after the count time.

2) The inventory counts have count times beside each item. Make sure to enter the times for each item that is counted. If a handheld is being used to count, the created cycle count ticket should have those times come in automatically.

Note: If there is no time on the cycle count ticket that is processed, the system will assume the item was counted at midnight when the day started. Any sales that happened during the day will be as happening after the count and throw off the inventory.

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