Problem: There are duplicate values on MOPs on the cash reconciliation screen.
Solution:
An error in the system occurred when the shift was being accepted.
An error in the system occurred when the shift was being accepted.
- On the C-Store Office home page, in the Shift Reports section, click the location name.
- In the Accepted shifts section, click the shift you want to undo.
- Scroll to the bottom of the page and click the Undo button.
- After undoing the shift, go to the Pending shifts section.
- Reprocess and reaccept the shift.