Question: Is it possible to receive credit card batches and reconcile them?
Answer:
It is possible to receive credit card batches (through the shift report information) and reconcile them (through cash reconciliation).
C-Store Office does not receive information regarding credit card batches directly from the register. The only things received are credit card total amounts, therefore, credit card batches will need to be accounted for manually through the cash reconciliation tab. The credit card batches tab will be turned off by default. To turn it on for a specific store please follow the steps below.
It is possible to receive credit card batches (through the shift report information) and reconcile them (through cash reconciliation).
C-Store Office does not receive information regarding credit card batches directly from the register. The only things received are credit card total amounts, therefore, credit card batches will need to be accounted for manually through the cash reconciliation tab. The credit card batches tab will be turned off by default. To turn it on for a specific store please follow the steps below.
- Go to Data Entry > Dashboard.
- Scroll down to Station Options and click Cash Register.
- Enable the Advanced radio button.
- Enable Use CR Credit Cards Batches (choose one of the 2 options: manual entry only and manual entry + data from the connected CR).
- Click Save.
Once this feature is turned on at the end of the last shift for any needed day, the Credit Card Batches option will be available by going to Data Entry > Cash Reconciliation.