Question: Why is there a price discrepancy when an item is scanned at the register?
Answer:
Look at the Consolidated Retail Changes History report. This report will show a list of people who have made changes to the account per the specified date period and how the retail was changed. By scrolling down to each person, you can bring up a list of what items were changed. The date and time of the price change will be displayed if you click on the UPC.
Look at the Consolidated Retail Changes History report. This report will show a list of people who have made changes to the account per the specified date period and how the retail was changed. By scrolling down to each person, you can bring up a list of what items were changed. The date and time of the price change will be displayed if you click on the UPC.
- Go to the C-Store Office home page.
- Click Reports.
- Click Price Book.
- Click Consolidated Retail Changes History.
- Subtotal By User, then By Station.